Welcome to Kim's Hotel Consulting
And now win the peace: Ten lessons from history for the next normal
We are not at the end of the COVID-19 crisis, and maybe not even at the end of the beginning. But it is not too soon to build the strategies that will foster broad-based growth.
Providing Everything You Need
5,400 Hotels Worldwide Accor Group Mercure Hotel (AAK), Crown Park Hotel (Myeongdong)
T mark Grand Hotel of A Subsidiary of Hana Tour, Singapore Park Hotel Opening Experience
for the first time in Korea
Cluster General Manager of Center Mark Hotel (Insa-dong), T mark (Chungmuro) and T mark Grand (Myeong-dong) i/c 3 Hotels Strategic Planning and Marketing General Manager
Chain Hotel Development and Local Hotel Brand Conversion to Chain Hotel ,
Hotel Opening, Operations, Sales & Marketing Expert
Do you need consulting services that fully consider the current situation of individual hotels?
You can find it on the services provided by Kim's Hotel Consulting!
Introduce
Trustworthy and Rich Field Experience & Knowledge
Eric Kim
Head| MBA, Ph.D.
H & RM (Hotel & Resort Management Korea) CEO & Co-Founder
Adjunct Professor, Graduate School of International Tourism,Hanyang University
< Major careers >
21 years of total experience as general manager of chain and local hotels
- Mercure Ambassador Hotel/ General Manager
- Park Hotel Group/ General Manager
- Mark Hotel / Center Mark Hotel & Tmark Hotel (Cluster General Manager) / Head of Strategy Marketing & Planning
- Crown Park Hotel Seoul/ General Manager
- Hilton Seoul Hotel/ Acting Director of Sales
- Radisson Seoul Plaza Hotel/ Sales Manager
- Westin Chosun Hotel/ GM Course
- 13 Years of Experience in Chain Hotels
- Served as Industry-Academic Vice President of Korea Hotel & Tourism Association
<Research Activities>
• Ph.D./ Kyunggi University, February. 2010
A Study on The Effects of Service Quality and Relationship Quality on Service Loyalty in the Hotel Industry: Moderating Effects of Switching
Barriers
• Short thesis/Journal of Tourism Research, September. 2008
A Study on Customer Relationship Marketing in Hotel Industry: Focusing on Customer Relationship Propensity of Hotels with First Top's Notch
Qualities to maintain through KMV to the center)
• Short Paper/Hotel Tourism Research, June. 2011
A Study on The Effects of Service Quality on Service Loyalty in the Hotel Industry: Focus on A Hierarchical Model of Service Quality
• Short Thesis/Tourism Research, February. 2012
A Study on the Influence of Customer Relationship Marketing Factors on Customer Immersion at 5 Star Hotels - Trust and Relationship Volition As a Mediation
• Short Thesis/Journal of Tourism Research, December. 2011
A Study on The Effects of Customer Satisfaction on Service Loyalty in the Hotel Industry: Focus on Moderating Effects of Switching Barriers
• Short Paper/Hotel Tourism Research, December. 2011
The Effects of Service Innovation, Performance on Market Orientation in the Hotel Industry: Focusing on 5 star hotels in Seoul
• Short Paper/Korean Association of Food Service Industry, March. 2011
A Study on Marketing Strategies in Tourist Hotel
Service
Opening & Branding Consulting
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Open P&L Analysis
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Critical Path Via Global Standard
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Brand Introduction
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PHG Korea Development Agent
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Business Feasibility Analysis
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Offline Sales Strategy
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Online Sales Strategy
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Marketing Strategy
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AI-based Global Revenue Solution Consulting
Operation Consulting
Feasibility & Sales & Marketing
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Management Diagnosis
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Operational Diagnosis
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Service Quality Diagnosis
Project
Hotel Opening & Chain Hotel Implementation
2019. Accor Mercure Ambassador
2018. Park Hotel Yeongdeungpo
2017. T mark Grand Hotel Opening Marketing
2014. Kensington PHG Hotel
Operation & Sales & Marketing
2019. Arenouveau Seocho
2021. Co-Stay Songdo
Feasibility & Brand Broker
2020. HJ Hotel Project
2020. Nature Resort
